Privacy Policy
Last updated: January 2025
Introduction
Nightmare at Foxhill ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, or interact with our services.
Information We Collect
Personal Information
When you purchase tickets, donate, or contact us, we may collect:
- Name and contact information (email address, phone number)
- Billing and payment information
- Date of visit and ticket type
- Any information you provide in communications with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and general location
- Pages visited and time spent on site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Process ticket purchases and donations
- Send confirmation emails and important updates about your visit
- Respond to your inquiries and requests
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Email service providers to send communications
- Analytics providers to understand website usage
- Legal authorities when required by law
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.